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returns & adjustments

returns

pieces that are not damaged and not worn can be returned for store credit


adjustments

we are no longer offering custom pieces unless it is a bridal or bulk order
we would love to collaborate with you on jewelry for your bridesmaids or for a bulk corporate order

to design a custom order, come into the store to meet with KK and browse materials or contact her via phone call, text,  or email. (kkbuteaudesigns@gmail.com, 601-906-1423)

the only adjustments that may be made to pieces are length and/or upgrading an ear hook to solid gold
these modifications may come with additional cost

broken pieces

if a piece arrives broken or does not meet expectations, we are happy to replace it with the most similar materials possible or give immediate refund

if you accidentally damage a piece while wearing it, please detail your request in the form above
sometimes we are able to charge you wholesale for a replacement, but keep in mind that most pieces are one of a kind and fragile, so treat them with care

we are not responsible for damage to jewelry once it is in your care
​
  • Home
  • Shop
  • Work with KK!
  • Gift Cards
  • Bridal
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  • About