returns
pieces that are not damaged and not worn can be returned for store credit
adjustments
we are no longer offering custom pieces unless it is a bridal or bulk order
we would love to collaborate with you on jewelry for your bridesmaids or for a bulk corporate order
to design a custom order, come into the store to meet with KK and browse materials or contact her via phone call, text, or email. (kkbuteaudesigns@gmail.com, 601-906-1423)
the only adjustments that may be made to pieces are length and/or upgrading an ear hook to solid gold
these modifications may come with additional cost
broken pieces
if a piece arrives broken or does not meet expectations, we are happy to replace it with the most similar materials possible or give immediate refund
if you accidentally damage a piece while wearing it, please detail your request in the form above
sometimes we are able to charge you wholesale for a replacement, but keep in mind that most pieces are one of a kind and fragile, so treat them with care
we are not responsible for damage to jewelry once it is in your care
pieces that are not damaged and not worn can be returned for store credit
adjustments
we are no longer offering custom pieces unless it is a bridal or bulk order
we would love to collaborate with you on jewelry for your bridesmaids or for a bulk corporate order
to design a custom order, come into the store to meet with KK and browse materials or contact her via phone call, text, or email. (kkbuteaudesigns@gmail.com, 601-906-1423)
the only adjustments that may be made to pieces are length and/or upgrading an ear hook to solid gold
these modifications may come with additional cost
broken pieces
if a piece arrives broken or does not meet expectations, we are happy to replace it with the most similar materials possible or give immediate refund
if you accidentally damage a piece while wearing it, please detail your request in the form above
sometimes we are able to charge you wholesale for a replacement, but keep in mind that most pieces are one of a kind and fragile, so treat them with care
we are not responsible for damage to jewelry once it is in your care